Mrs. Freeman is Ben Doucette's assistant.
Mrs. Freeman is shown to have very little work ethic, often refusing to carry out tasks from other than her boss and that she is especially disparaging towards Will. When Will requests Ben to ask her to be nicer, Ben replies that there "there are limits to what I can do." 
Although a recurring character, Mrs. Freeman only has a few lines in her conversations with Will as she just usually replies with a scornful "mmm-hmm".
|Mrs Freeman:||Mr. Doucette said that you should review the Blumen file.|
|Will:||Where is it?|
|Mrs. Freeman:||I don't know. Why don't you ask his assistant?|
|Will:||You are his assistant.|
|Mrs. Freeman:||I just said I didn't know.|
|Will:||Wow. Is that your fun side? I'm just asking, 'cause I wouldn't want to miss it.|